Make your phones and CRM database work as one.
Increase real conversations with prospects and clients using CTI Integration
Drive more outbound sales through smarter integrated working
CTI is a technology that coordinates interactions between your telephones and your CRM Customer database, with the goal of increasing the overall efficiency for users and increasing conversations and conversions.
Automate Call Logging and Note TakingMake sure that every single inbound and outbound call is logged in your CRM database with automated follow up task creation. Making sure that leads never drop through the cracks
Advanced Call AnalyticsDo you really know how many calls your teams are making. ? Simply view online call analytics to help your teams close more business.
Click to DialThe most basic aspect of outbound telesales is crunching crunching numbers. Give your team the ability to make calls quicker with less mistakes and less mis-dials.
A word from our Sales Director
“By using the products we sell ourselves we can give great advice to customers who are looking at ways to improve their sales calls and CRM call workflows”
Martin Woolley, Sales Director, Track Eleven
Some of the customers who benefit from the CTI solutions we offer