Drive more outbound sales through smarter integrated working
CTI is a technology that co-ordinates interactions between your telephones and your CRM Customer database with the goal of increasing the overall efficiency for users and increasing conversations and conversions.
Automate Call Logging and Note Taking
Make sure that every single inbound and outbound call is logged in your CRM database with automated follow up task creation. Making sure that leads never drop through the cracks.
Advanced Call Analytics
Do you really know how many calls your teams are making ? Simply view online call analytics to help your teams close more business.
Click to Dial
The most basic aspect of outbound telesales is crunching numbers. Give your team the ability to make calls quicker with less mistakes and less mis-dials.
Martin Woolley, Sales Director, Track Eleven