Make your phones and CRM database work as one.
Increase real conversations with prospects and clients using CTI Integration

Drive more outbound sales through smarter integrated working

CTI is a technology that co-ordinates interactions between your telephones and your CRM Customer database with the goal of increasing the overall efficiency for users and increasing conversations and conversions.

Automate Call Logging and Note Taking

Make sure that every single inbound and outbound call is logged in your CRM database with automated follow up task creation. Making sure that leads never drop through the cracks.

Advanced Call Analytics

Do you really know how many calls your teams are making ? Simply view online call analytics to help your teams close more business.

Click to Dial

The most basic aspect of outbound telesales is  crunching numbers.  Give your team the ability to make calls quicker with less mistakes and less mis-dials.

A word from our Sales Director
“By using the products we sell ourselves we can give great advice to customers who are looking at ways to improve their sales calls and CRM call workflows”

Martin Woolley, Sales Director, Track Eleven

Some of the customers who benefit from the CTI solutions we offer